Thursday, August 20, 2020

Solved: RAC0225: Sending the test mail failed - iDRAC 9

 Recently when configuring the SMTP settings on iDRAC 9 controllers, I kept receiving this error when testing:

RAC0225: Sending the test mail failed

The most common solutions found online involved making sure a DNS iDRAC Name and Static DNS Domain Name were set in iDRAC Settings -> Connectivity -> Network -> Common Settings.
However, these did not work in my case. Fortunately, I found the issue reviewing the support article for Configuring Email Notifications for iDRAC
Near the bottom of the article is this sneaky bit of info:

Note: After iDRAC is upgraded to version 4.00.00.00, you may stop receiving encrypted email alerts from iDRAC, if the external email server does not support encryption. iDRAC firmware version 4.00.00.00 introduces a user-selectable encryption option and the default protocol is StartTLS. To start receiving email messages again, disable the email encryption by using the following RACADM command: racadm set idrac.RemoteHosts.ConnectionEncryption None

In my case, the servers were shipped with version 4.00.00.00. If you're not familiar, you can use SSH to connect to the iDRAC9 (enabled by default). Use an app like PuTTY to connect to each iDRAC, log in with the same credentials used for the web console, and run the command: racadm set idrac.RemoteHosts.ConnectionEncryption None

A reset is not needed, simply test again and you should by greeted with a success message in iDRAC as well as an email from DNSiDRACName@StaticDNSDomainName with a subject of

Test email alert from DNSiDRACName
Stay safe!

Friday, April 6, 2018

Hiding Published Desktop Shortcuts On The Start Menu

Scenario:

Users connect to a XenDesktop 7.13 published desktop that has Citrix Receiver 4.9 LTSR installed to access XenApp published applications. All applications have shortcuts created in the start menu, including published desktop shortcuts.

Problem:

We do not want shortcuts for published desktops to be created as we do not want users starting desktops from within their VDI session.

Solution (Storefront 3.9):

  1. Create a new Store.
  2. Manage Receiver for Web Sites
  3. Select the Web site and click Configure...
  4. From the Client Interface Settings screen, change the Select View value to Show Applications view only, click OK, then click Close
  5. Select Configure Store SettingsFrom the Advanced Settings screen, click on Filter resources by type and select Citrix.MPS.Application and Citrix.MPS.Document, click OK twice to save changes
  6. Be sure to Propagate Changes
  7. Configure a Receiver GPO that assigns the newly created app store to the VDI desktops which is beyond the scope of this article.
 Now after logging into to a desktop and SSO logs you in to the app store, you should see your assigned app shortcuts in the start menu sans published desktop shortcuts!